Terms & Conditions

DISCLAIMER

By placing an order with us, you are offering:

  • to purchase a product
  • you are of legal age to form a binding contract
  • representing that all information submitted by you is true and accurate.

All products, specifications, descriptions and prices are subject to changes. We make reasonable efforts to ensure that the information provided on our website is accurately mentioned including the colors available. We reserve the right to modify any information available on the website. By accepting our Terms and Conditions you are allowing us to access the information you have provided.

TERMS & CONDITIONS

The terms and conditions contained hereinafter (“TERMS OF USE”) shall apply to the use of the domain name atheia.in and any other linked pages, features, content or application services (including but without limitation to any mobile application services) offered from time to time by Atheia ________ (“ATHEIA” or “WE” or “OUR” or “US”) (collectively, “WEBSITE”).

Any person logging on to or using the Website (even when such person does not avail of any services provided in the Website) (“SERVICES”) (“USER” or “YOU”) shall be presumed to have read these Terms of Use (which includes the Privacy Policy, separately provided on the Website) and unconditionally accepted the terms and conditions set out herein and this constitutes a binding and enforceable agreement between the User and Atheia. These Terms of Use do not alter in any way the terms or conditions of any other written agreement you may have with Atheia for other services.

Please read the terms set out hereunder carefully before agreeing to the same. If you do not agree to these Terms of Use (including any referenced policies or guidelines), please immediately terminate your use of the Website. You can accept the Terms of Use by:

Clicking to accept or agree to the Terms of Use, where this option is made available to you by Atheia in the User interface for any particular Service; or

Accessing or actually using the Services. In this case, you understand and agree that Atheia will treat your use of the Services as acceptance of the Terms of Use from that point onwards.

For the purpose of these Terms of Use, wherever the context so requires, the term “User” shall mean and include any natural or legal person who has agreed to these Terms of Use on behalf of herself or any other legal entity.

It is clarified that the Privacy Policy (that is provided separately), form an integral part of these Terms of Use and should be read in conjunction. Illegality or unenforceability of one or more provisions of these Terms of Use shall not affect the legality and enforceability of the other terms of the Website.

The Terms of Use may be revised or altered by us at our sole discretion at any time without any prior intimation to the User. The latest Terms of Use will be posted here. Any such changes by Atheia will be effective immediately. By continuing to use this Website or access/ usage of our Services after changes are made, you agree to be bound by the revised/ amended Terms of Use. You are solely responsible for understanding and complying with all applicable laws of your specific jurisdiction that may be applicable to you in connection with your business and use of our Services.

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and terms of use for access or usage of www.atheia.in website.

By impliedly or expressly accepting these Terms of Use, You also accept and agree to be bound by Atheia’s Policies (including but not limited to the Privacy Policy here) as amended from time to time.

MEMBERSHIP ELIGIBILITY

Age: Use of the Website is available only to persons who are capable of entering into legally binding contracts under Indian Contract Act, 1872. Persons who are ‘incompetent to contract’ within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the Website. If you are a minor, i.e. under the age of 18 years, you shall not register as a ‘User’ of the Website and shall not transact on or use the Website. Atheia reserves the right to terminate your membership and/or refuse to provide you with access to the Website.

Account Information – You must keep your account information up-to-date and accurate at all times, including a valid email address. You must use every effort to keep your password safe and should not disclose it to any other person. You shall not transfer or sell your Username to any other person. Atheia reserves the right, in Atheia’s sole discretion, to cancel unconfirmed or inactive accounts. Atheia reserves the right to refuse service to anyone, for any reason, at any time.

We may constantly monitor the user’s account in order to avoid fraudulent accounts and transactions. Users with more than one account or availing our services fraudulently shall be liable for legal actions under applicable law and we reserve the right to recover the cost of goods, collection charges and lawyer’s fees from persons using the Site fraudulently. We reserve the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or omissions in breach of these terms and conditions. In the event of detection of any fraudulent or declined transaction, prior to initiation of legal actions,

We reserve the right to immediately delete such account and dishonour all past and pending orders without any liability. For the purpose of this clause, we shall owe no liability for any refunds.

USER ACCOUNT, PASSWORD, AND SECURITY

If you register with Atheia to avail the services, you will create an account with a password and account designation upon completing the Website’s registration process. You shall be solely responsible for maintaining the confidentiality of user id and password chosen and provided by you, for the purpose of signing up and registering an Account and You agree that the password is intended for use solely by you, and you shall be responsible for all activities that occur using your user id and password. You agree that if you provide any information that is untrue, inaccurate, not current, or which is incomplete or if We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with these Terms of Use, We shall have the right to indefinitely suspend, terminate or block access of Your membership on the Website and refuse forthwith to provide You with access to the Website.

All Personal Information provided to the Company by you have been voluntarily provided by you. You have the right to withdraw your consent at any time in writing by sending an e-mail to us at customersupport@atheia.in, in accordance with the terms of this Privacy Policy. However, please note that withdrawal of consent will not be retrospective in nature and shall be applicable prospectively. In case you do not provide your Personal Information or consent for usage of your Personal Information or subsequently withdraw your consent for usage of the Personal Information so collected, the Company reserves the right to discontinue the services for which the said Information was sought.

You can review, modify, add, correct or update your Personal Information on a regular basis. When you update information, the Company will keep a copy of the prior version for its records. However, we are not responsible for the authenticity of the Personal Information provided by you.

You agree and acknowledge that certain data or information cannot be corrected or deleted or is prohibited to be deleted as required under any applicable law, law enforcement requests or under any judicial proceedings. In respect to such data or information, the aforementioned rights will not be available.

The Company may, if you prefer, send direct advertisement mailers to you at the address given by you. You have the option to opt-out of this direct mailer by clicking at the unsubscribed link option attached to e-mail.

COMMUNICATIONS

When You use the Site or send emails or other data, information or communication to us, You agree and understand that You are communicating with us through electronic records and You consent to receive communications via electronic records from us periodically and as and when required. We will communicate with You by email or by an electronic record on our Site which will be deemed adequate service of notice / electronic record.

TRANSACTIONS/PAYMENTS

You agree, understand and confirm that all the transactions/payments done by your end will be under the M/s. Vinay Sarees LLP. You agree, understand and confirm that the credit/debit card details provided by you for availing of services on the Site will be correct and accurate and you shall not use the credit/debit card which is not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit/debit card. You further agree and undertake to provide the correct and valid credit card details to us. Further the said information will not be utilized and shared by us and M/s. Vinay Sarees LLP with any of the third parties unless required for fraud verifications or by law, regulation or court order. We will not be liable for any credit/debit card fraud. The liability for use of a card fraudulently will be on you and the onus to ‘prove otherwise’ shall be exclusively on you. While availing any of the payment method(s) available on the Website, we will not be responsible or assume any liability whatsoever in respect to any loss or damage arising directly or indirectly to You due to lack of authorization for any transaction(s), or; Exceeding the present limit mutually agreed by You and between ‘Bank(s)’, or; Any payment issues arising out of the transaction, or; Declination of transaction for any other reason(s); All payments made against the purchases/related services on Website by You, shall be compulsorily in Indian Rupees acceptable in the Republic of India. Before shipping/delivering your order to You, We may request you to provide supporting documents (including but not limited to government-issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online shopping environment to Our Users. Transactions, transaction price and all commercial terms such as delivery, dispatch of products and/or related services are as per principal to principal bipartite contractual obligations between the User and Atheia. Use of the Payment Facility shall not render Atheia and M/s. Vinay Sarees LLP liable for any aspect of the Payment Facility including any deficiencies or fraud by end of the user.

CANCELLATION POLICY

Cancellation by Us

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled shall include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or any defect regarding the quality of the product. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be added in your account as Credits which can be used at a later date.

Cancellation by You/User

In case you wish to cancel the order due to any reason, you can email us within 3 hours on info@atheia.in. A request for cancellation of order shall be valid and accepted only if they are made within 3 hours of placing the order on the Site. We will not be able to cancel orders that have already been processed or orders for which request for cancellation is made after the expiry of 3 hours from making the order. If the cancellation is made in non-working hours/days, then we will respond to your cancellation request only on the following working day. We have the full right to decide whether an order has been processed or not. The User agrees not to dispute the decision made by us and accepts our decision regarding the cancellation.

As part of usual business practice, if we receive a cancellation notice and the order has not been processed / approved by us, we shall cancel the order and provide you the credit note. No refunds shall be applicable on the orders made by the Users under the Cash on Delivery (“COD”) option. However, the cancelled amount will be adjusted against as Store Credits and you shall receive credit for the same.

DELIVERY OF GOODS

Products ordered through website for delivery within and outside India are shipped through our courier partner if the delivery service to the destination is available.

In absence of courier service to the desired location, the products will be delivered by the available transport facility.

The delivery of time mentioned anywhere on the website are approximate and we cannot guarantee them. Customers are recommended to place an order early on if they have a deadline to meet as deemed fit by us.

RETURN POLICY

If you are not happy with the Product you have received, do not worry! You can always return it to us within 7 days of receiving the product. You need to email us on customersupport@atheia.in immediately after you receive the parcel and we will have it picked up from your place. If there is a request for a change in size or colour and if the same is available, shall we resend the product or else you will receive Store Credit for the same. The credits will be adjusted after deducting charges like hand-delivery, shipping, delivery, transport charges etc. as well as applicable taxes.

TRADEMARKS/COPYRIGHTS

All content included on the Website, such as articles, blogs, text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software (collectively the “Content”), is the property of Atheia, its affiliates or its content suppliers and is protected by India and international copyright, authors rights and database right laws. The compilation of all content on this website is the exclusive property of Atheia and its affiliates and is protected by laws of India and international copyright and database right laws. All software used on this Website is the property of Atheia, its affiliates or its software suppliers and is protected by Indian and international copyright and author rights laws.

Users are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works or using any Content available on or through the Site for commercial or public purposes. The User acknowledges that he/she/it does not acquire any ownership rights by downloading copyrighted material, unless such site is under license from the trademark owner thereof in which case such license is for the exclusive benefit and use of the Company, unless otherwise stated.

JURISDICTION

NOT WITHSTANDING ANYTHING CONTAINED TO THE CONTRARY the Jurisdiction is that of the Court in Mumbai.